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Your partner for digital customer, visitor and patient communication!
Oxygen.Q
Queue management
Queue Management System
Oxygen.Q manages queues in clinics, government offices or retail outlets, enabling simple and efficient customer and patient check-in.
Our modern and intuitive check-in terminals guarantee an effortless, GDPR-compliant solution for visitor and patient check-in.
Here's what our customers say
Hartmut Hagmann, Business Administration Graduate
Hospital director
"We have introduced the Oxygen.Q waiting system for our very large outpatient clinic – and it is a noticeable relief in everyday life."
The system is highly flexible, can be adapted to different requirements, and the content is also easy and quick to maintain. Overall, we are very satisfied and see a significant improvement in the processes in our outpatient clinic.
We looked at several systems offered in Germany beforehand – Oxygen.Q impressed us the most and we rated it as the most sophisticated overall package. The rollout and implementation were also highly professional and extremely service-oriented; from our point of view, there is nothing to criticize.”
Dr. med. Sorina Friedrich
Head of Emergency Medicine
Helios Clinic Meiningen
We've been using the call system in the emergency department for three years now, and it's also been implemented in other areas of the hospital. I can tell you, we're completely satisfied with it; it runs flawlessly. We especially appreciate the ability to install our own content on the waiting area monitors. We've already done this and can use it to inform those waiting, for example, about current hospital topics, team introductions, explanations of the triage system, and other important information (such as what to do if you've forgotten your health insurance card).
Mechtild Saalbach
Head of Patient Services
Clinics of the district of Lörrach
Since the call system at St. Elisabethen has been a real success, we also plan to use Oxygen.Q for patient call systems in other parts of the clinic.
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Univ.- Prof. Dr. med. MHBA Stefan Mattheis
(Deputy Clinic Director)
University Hospital Essen
"We are very satisfied with the Oxygen.Q patient call system. Our expectations have even been exceeded."
Peter Schadl
Managing Director Job Center Dachau
The Dachau Job Center uses the Oxygen.Q call system for scheduled and walk-in appointments. For security reasons and to prevent anyone from getting lost in the building, clients with appointments check in at the terminal, wait in the entrance area, and are then met by staff. Clients without appointments also check in at the terminal, ensuring transparency regarding the number of people waiting in the entrance area and facilitating orderly service. The weekly statistical analyses are valuable for management, allowing them to adjust internal processes to better meet the needs of both clients and staff. The single-source product responsibility provided by DOOH Median GmbH is also a significant advantage. This ensures that changes can be implemented quickly and reliably. In conclusion, clients and staff at the Dachau Job Center are very satisfied with the call system and would recommend it.
Christopher Ludwig
Head of IT Department
Waldfriede Hospital - Berlin
We wanted a modern digital solution for our central patient registration and are very satisfied with Oxygen.Q. Our patients and staff have embraced the system.
Our services
For us, the customer relationship does not end with the conclusion of the business transaction, but continues throughout the entire usage period of a product or service.
To guarantee your success, we make every effort to solve the tasks assigned to us professionally and to implement the results in an optimally thought-out manner.
planning
Don't leave the success of your project to chance; instead, rely on our comprehensive know-how and years of experience in building networks for digital signage and call systems of all sizes.
Development
In cooperation with our partners, we offer you tailor-made solutions for digital signage and queue management systems that meet your specific requirements.
installation
Whether self-service kiosk, wall mount or special setups - simple or complicated - we install your digital signage and queue management solution professionally and according to your wishes.
Support
We offer users of our products a wide range of support options tailored to your needs - from internet-based self-help to comprehensive platinum support.
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